Legal
Refund Policy
Last updated: 26 July 2026
We want you to feel confident about your Maternity Pay Planner report. If it isn't right for you, we offer a 14-day money-back guarantee from the date of your purchase.
How to request a refund
Refunds are handled by our payment provider and Merchant of Record, Paddle. To request a refund within 14 days of your purchase, please either:
- visit paddle.net and locate your order using the email you checked out with, or
- contact our support team via the contact page and we will assist you.
How long refunds take
Once approved, refunds are issued by Paddle to the original payment method. Most refunds appear within 5–10 business days, depending on your bank or card issuer.
Questions
You can find Paddle's full refund policy at paddle.com/legal/refund-policy. If you need help before or after purchase, please reach out — we're happy to help.